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Citizens Survey

2. Do you ride the Wave Transit System?*

   1. Yes
   2. No
4. If yes, which do you ride?

   1. Fixed Route
   2. Mobility Assistance Program (MAP)
6. How often do you ride the Wave Transit System?*

   1. Daily
   2. Weekly

   1. Monthly
   2. Never
8. Did you feel safe riding the buses?

   1. 1: Strongly Disagree
   2. 2: Slightly Disagree
   3. 3: Neutral

   1. 4:Slightly Agree
   2. 5: Strongly Agree
10. If you did not feel safe, Please explain why.
12. The Wave meets my transportation needs?

    1. 1: Strongly Disagree
    2. 2: Slightly Disagree
    3. 3; Neutral

    1. 4: Slightly Agree
    2. 5: Strongly Agree
14. If not, Please explain why.
16. What Recommendations can you provide to improve the satisfaction and service as a rider?
18. What is The Wave doing well at?
22. Please rate your overall satisfaction.
24. My Bus was on time. If not, How Late? *

    1. On Time
    2. 3-6 minutes late
    3. 7 or more minutes late
25. IF longer then 7 mintues, Please provide Date/Time and Route.
27. Was the Bus Clean? *

    1. 1: Strongly Disagree
    2. 2: Slightly Disagree
    3. 3: Neutral

    1. 4: Slightly Agree
    2. 5: Strongly Agree
28. Comments:
30. Was the Driver Courteous and Professional? *

    1. 1: Strongly Disagree
    2. 2: Slightly Disagree
    3. 3: Neutral

    1. 4: Slightly Agree
    2. 5: Strongly Agree
31. Comments:
33. Bus Routes and Schedules are easily understood and Available?*

    1. 1: Strongly Disagree
    2. 2: Slightly Disagree
    3. 3: Neutral

    1. 4; Slightly Agree
    2. 5; Strongly Agree
34. Comments:
36. The Wave meets my transportation needs and special requirements. *

    1. 1: Strongly Disagree
    2. 2: Slightly Disagree
    3. 3: Neutral

    1. 4: Slightly Agree
    2. 5: Strongly Agree
37. Comments:
39. Thank you for taking this survey.
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