FAQs • The Wave Transit System, AL • CivicEngage

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Is it the drivers job to load or unload my bags?: No, it is the clients' responsibility to load and unload their bags.

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Mobility Assistance Program

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1. Can I bring a shopping cart?: Yes, you can bring a small foldable shopping cart. You must remove all items from shopping cart and fold your cart. You must keep possession of your items at all times.

2. How many bags can I have?: Six small bags or one large bag.

3. Is it the drivers job to load or unload my bags?: No, it is the clients' responsibility to load and unload their bags.

4. How old can a child be to ride as a Personal Care Attentant (PCA)?: They must be at least twelve years of age.

5. Can my baby ride with me?: No, children six years and under in accordance with state laws must be in a car seat or booster seat. The Mobility Assistance Program (MAP) vehicles are not equipped to secure those type of seats.

6. If I am only going to drop off or pick up something, can the driver wait?: We are a shared ride service and this will not be permissible or schedule time will not allow.