Frequently Asked Questions

A Day Pass can be purchased through our customer service representative(s) at the GM&O Transportation Center (110 Beauregard St.).

To purchase MAP tickets, call Customer Service at (251) 344-6600 ext. 265, or request for tickets to be mailed by purchasing online using a major debit or credit card (MAP Online Ticket Purchase).

It can take up to 7-10 business days to receive your tickets in the mail.  We ask that  customers make their ticket order at least a week in advance to ensure they are received in time.

No, bus passes are non-refundable.

Lost, stolen, or destroyed bus passes cannot be replaced and is non-refundable.

Download a The Wave Transit Mobile App- Avail Technologies to view bus routes, bus route stops, and real-time bus information. To download the app, please follow the links below. 

Apple Download   Android Download

Customers can also view bus route information through our website, or pick up a brochure from the GM&O Transportation Center (110 Beauregard St.).

A government issued or picture form ID identifying you as the recipient on the voucher.

No, The WAVE only provides routes in the City of Mobile, not Mobile County.

Yes, buses are equipped with bike racks on the front of the bus.

Customers can't bring pets on buses unless it's a service animal.