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Of Course! We'd love to advertise your business on The Wave buses & signs! For more information on advertising terms & conditions, as well as options, please click here.
No we do not server drinks on the bus, sorry! Drinks with Lids are allowed. Click here
No, Day Passes can only be purchased on the bus at a cost of $3.00 for unlimited riding for the day.
To purchase MAP tickets call Customer Service at (251) 344-6600 ext. 265 or purchase online using a major debit or credit card (MAP Online Ticket Purchase).
It can take up to 7-10 business days to receive your tickets in the mail. We ask that make your ticket order at least a week in advance to insure you get them in enough time.
No, bus passes are non-refundable.
Lost, stolen, or destroyed bus passes cannot be replaced and is non-refundable.
For Android or Apple IPhones you can download MyStop App.
Paper route schedules are also available at the GM&O location.
A government issued or picture form ID identifying you as the recipient named on the voucher.
No, The Wave only service the inner city limits of Mobile. It does not travel to Semmes, Theodore, Citronelle, Saraland, Grand Bay, Dauphin Island, Fairhope or Daphne. However Baldwin County does have a bus system that travels to Mobile (BRATS) and connects with The Wave at Bienville Square. BRATS service Fairhope, Daphne and Spanish Fort.
Yes, buses are equipped with bike racks on the front of the bus.
You cannot bring a pet on the bus unless it is a service animal.
No, Day Passes can only be purchased using our MyWAVE card or Mobile App
This is an example item.
Yes, but you must remove all items from shopping cart and fold your cart. The driver will secure packages.
Six small bags or one large bag.
No, it is the clients' responsibility to load and unload their bags.
They must be at least twelve years of age.
No, children six years and under in accordance with state laws must be in a car seat or booster seat. The Mobility Assistance Program (MAP) vehicles are not equipped to secure those type of seats.
We are a shared ride service and this will not be permissible or schedule time will not allow.
The Wave is transitioning to new tap & go fareboxes that feature four ways to pay: MyWAVE Card, MyWAVE Mobile App, limited use passes, and cash.
The new fareboxes reduce passenger boarding time due to the faster ways to pay and increases on time performance. Additionally, the new fareboxes will no longer have mechanically moving parts which significantly reduces the maintenance downtime.
MyWAVE Card, MyWAVE Mobile App, Limited use pass, and cash.
No, the fare remains $1.25, $10 for a weekly pass, $40 for a monthly pass, and transfer fees have been eliminated with the use of your MyWAVE Card.
Transfers are embedded into the card or app. It will be on your next tap within a two hour window of your initial tap, eliminating the old transfer fee.
You will need to pay an additional fare.
No, however, transfers are now free when using your MyWAVE Card or app and using digital currency eliminates the need for change.
Not at this time. The Pay as You Go balance and/or frequent rider pass on your MyWAVE Card is separate from the balance or pass on your MyWAVE Mobile Application.
The MyWAVE Cards are good for approximately 3 years.
Contact customer service immediately (251) 344-5656. The funds remaining on your card will be reloaded to the new card. The cost of a new card is $4.00.
Yes, you will receive a picture ID MyWAVE Card.
You can reload your MyWAVE card through our website and the GM&O at 110 Beauregard St Suite 104, customer service.
- Pay as you Go (Load money on your card)
- 7-day passes
- 31-day passes
Contact Customer Service at (251) 344-6600 ext. 265 and a Customer Service Rep will direct you on the required documentation you will need to provide in-person to obtain a reduced fare MyWAVE card. Once your information has been verified, you will be able to purchase your new reduced fare MyWAVE card. You can now load your card with a fare pass at a reduced rate.
The MyWAVE Mobile App can be downloaded through Apple and Android stores. The app is a stand-alone payment option that requires only a mobile device to use.
Compatible with iPhone 8 and above (running iOS 13.6 and above) and Apple Watch Series 3 and above (running watch OS 6.2.8 and above).
Compatible with Android running software version 9.0 and above.
Only Full-Fare products are available.
All Wave Transit Vehicles are ADA Accessible.
No, a passenger may catch a bus at any intersection along the route; as long as, it is deemed safe and the passenger signals the Bus Operator on the same side of the street that the bus is traveling. Passengers that have an Android or Apple IPhone can download and access the MyStop App to receive real-time route information and identification of bus stop locations.
No, all fares and transfers are used for one way trips. A fare must be paid to travel outbound from your original destination and to return back to that original
No, the monthly pass is only valid for one swipe per ride or passenger trip.
No, all passes are valid from the date it was activated to the date of expiration stamped on it.
Yes, Route #1-Airport now travels to and from Mobile Regional Airport. The new bus stop known as “Airport Station” is located on the west end, outside curb, of Mobile Regional Airport and departs hourly Monday-Friday, 6:00a.m.-7:00p.m. and Saturdays, 7:00a.m. -7:00p.m.
All buses are on a fixed time schedule, we suggest a passenger get to the bus stop at least 10 minutes early, to wait for the bus. Bus Operators are not required to wait on passengers running late, due to time constraints in their schedules.
All reduced fare passengers are required to show their Wave Transit ID to receive the reduced fare.
Telephone: 251-344-6600Office Hours: Monday through Friday: 8 a.m. to 5 p.m. (CST)
Pets are not allowed on the bus, except for assisted service animals that are such marked or declared (having a harness, coat, or card from doctor.)